Contact Us

Our Offline Stores

Mon - Fri 9:00am - 6:00pm

Head Office

Email: info@topbrandsonline.co.za
Call Us: +27 (0) 66 244-6352
Address: Golf Club Terrace, Constantia Kloof

Get in Touch

    Frequently Asked Questions

    How do I place an order?

    Simply browse our website, select the products you would like to purchase and add them to your cart. When you are ready, proceed to checkout and follow the steps to complete your order.

    Can I change or cancel my order?

    If you need to change or cancel an order, please contact us as soon as possible. We will do our best to assist, but changes or cancellations may not be possible once an order has been processed or dispatched.

    What payment methods do you accept?

    The available payment methods will be displayed during checkout.

    All payments are processed through our secure payment partners to help protect your payment information.

    Will I receive confirmation of my order?

    Yes. Once your order has been successfully placed, you will receive an order confirmation via email.

    Please ensure that the email address provided during checkout is correct and check your spam or junk folder if you do not receive your confirmation.

    Is it safe to shop on Top Brands Online?

    We take the security of our customers and their information seriously and use appropriate measures to help protect your information during your shopping experience.

    Where do you deliver?

    Delivery availability and options will be displayed during the checkout process based on your delivery address.

    How long will delivery take?

    Delivery times may vary depending on the product, stock availability, delivery location and courier service.

    Estimated delivery information will be provided where applicable. Please note that delivery timeframes are estimates and may occasionally be affected by circumstances outside of our control.

    How can I track my order?

    Once your order has been dispatched, tracking information may be provided via email or through your order account, where available.