All orders will have a fee attached to them in order for TBO and its vendors to get the product to you.
However there is a threshold where if you cross that the delivery will be free.
We strive to get the deliveries out as soon as possible,, however there are some products that are custom made and will take some time to be delivered. If that is the case the product will depict the lead time on your delivery.
Once you have successfully completed the shopping cart process and the order has been confirmed as paid, you will get a tracking number and the shipping process will begin.
Yes, all orders get an invoice in your “My Account” as well as a email will be sent to you.
We use the services of PayFast as well as Ozow to facilitate the payment processes.
Make sure to select the one you are more comfortable with at checkout.
The Wishlist is a list of items that you want to purchase at a later stage but don’t want to loose the product.
Also if a product is out of stock we will notify you once it is back in stock, if the item is in your Wishlist.
In the unlikely event that you receive a damaged product, please contact us immediately so that we can arrange a refund or exchange.
You are more than welcome to cancel your order at any stage and we will process a full refund.
Track Order is a feature where you are able to see where in the process your package is.